Forex Trading

MetaTrader 4 not loading: Issues with MetaTrader 4 App Problems & Solutions

why is my metatrader 4 not working

Specifically, you should be looking for a message with a headline like “Account Registration” or something similar, like in the image above. Please enable the necessary setting in your browser, otherwise you will not be able to log in. Then re-install MT4 from your broker’s again and see if that works. Ewo indicator If you are using software from someone else you should contact that particular company/author. Green “Autotrading” button indicates that Expert Advisors are enabled on MT4. The problem exists because when you try copying your username and password from MT4 Mailbox or email, you usually copy HTML code.

  • What if you switch to account #2 which has equity of 500 USD?
  • Checking messages daily will help you stay updated about things like that.
  • In today’s article, we will have a look at the list of most common errors and we will describe how to deal with them.
  • The “Journal” tab is not that useful as the “Experts” tab, but in some cases it might give you quite useful and important information.
  • But the WLAN shows full reception and it still doesn’t work or works very slowly.

In this case, my MT4 is connected to server Europe2T1 (that’s because I am based in Europe) whose response is 32 milliseconds. The second option is to click on the account with the right mouse button and click on sign in. If it still does not help, contact the broker if there is a problem on his side. I cannot speak for others, but I know that I always do my best to answer every single email I receive. Obviously priority goes to those who have purchased my software. I would say that the “Journal” tab is more useful when you are looking for messages about the connection problems.

Is Expert Advisor allowed to trade in both directions?

It is also convenient to learn how to read the connection status image. If you tried to re-install the platforms and didn’t work, then its a computer issue. Purple Trading Broker Solution – Probably, you have put the strategies in the wrong chart. If you use a STP account, you need to put strategies in a graph without the _ecn suffix if you have an ECN account, you need to use symbols with the _ecn suffix.

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The download or update is started, but only a fraction of the app is loaded after hours. Or an app like MetaTrader 4 cannot be installed because the download does not start even though you are connected to the internet. If you do not know the IP address of the MT4 server, you might ask your broker or find it yourself on your computer. Here’s a great article on how to test your broker’s latency, which also explains how to find the IP address of your MT4 server.

Are there any error messages in the “Experts” tab?

If this does not help, you might try to look at the “Mailbox” tab at the bottom of your MT4 platform. Simply check if you have the right login number and server selected. As for the password, it is not visible, so I recommend copying/pasting it again.

  • Then, after you see MT4 disconnected, check whether the ping is responsive.
  • At the same time, applications like MetaTrader are blocked from the Internet and cannot connect to your broker server because of the firewall or anti-virus software.
  • I’ve been using this a lot lately and I must say it’s awesome.
  • In the picture above, we see the login window of the OANDA MT4 platform.

But if your trading strategy is vulnerable to Slippage, spreads, and execution speed, you need to connect to the fastest server possible. Usually, automated trading strategies that make a lot of trades are affected the most, and speed of connection matters a lot here. Here’s another great idea how to check whether your MT4 terminal is connected to the broker server or not.

You could sustain a loss of some or all of your initial investment and should not invest money that you cannot afford to lose. A simple example is where EA tries to open a position but it fails. To demonstrate how this looks like I am using my Trader On Chart 1-click trading tool. I have set this app to open 100 lot size position and once I click BUY button the app obviously tries to complete this command.


If this helps and you get your Internet connection back, then you should spend more time learning how to configure your security software properly. People install new firewall software to protect their computers from Internet attacks, and as a result, they block any outgoing connections for anything else except their web browser. Maybe you’ve recently installed any new software on your computer or VPS server?

With that said, problems can arise when you least expect them. For instance, your faithful trading terminal MetaTrader 4 or MetaTrader 5 may suddenly malfunction. After launching it, you see an annoying “No Connection” label in the right-bottom corner and hear a frustrating sound confirming the inability of the terminal to connect. The next attempt by many will be to check the internet connection. But the WLAN shows full reception and it still doesn’t work or works very slowly. It can be quite annoying when an app from the App Store cannot be loaded and thus updated.

In this case, I recommend splitting strategies into multiple MT4s – simply said, for example install 10x MT4 and then logging 10 times under the same account. This is the tested number of strategies in which the program runs steadily and without problems. Once you purchase a software from me you get a license key that must be used with the software. Obviously this license key must be authorized by establishing a connection to my web-server. If any 3rd party software on your computer blocks this connection the EA will not be able to authorize and run. Those who check “Journal” tab for error messages might solve their problems faster by themselves.

In order for the MetaTrader 4 download to work:

Solve all MetaTrader 4 app problems, errors, connection issues, installation problems and crashes. Restart your terminal and you’ll be able to sign in using your login and password to your actual account. Connect to the one where the connection speed is faster. So, your trading terminal is dead due to a connection issue. First things first, you need to establish the actual cause of it because the way you are going to deal with it later depends directly on it. If MetaTrader 4 is downloading very slowly, it could also be due to the size of the app itself.

why is my metatrader 4 not working

To be honest, I am not sure why I did not wrote this blog post earlier. For years people have been contacting me with various problems they have with their Expert Advisors and MetaTrader 4 platform. MT5 login problem is caused by the wrong username, password, or server IP.

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In that case, you need to contact online support from your broker and check are there any maintenance or technical issues from the side of your broker. What to do if none of the above steps resolved the issue with MT4 connectivity? This may be due to your Internet service provider or the Internet network settings. If your ISP uses proxy servers to deny access to specific sites, your broker could have been added to their list.

For the most part, the best MT4 brokers are usually the biggest names in the business. Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MetaQuotes Software Corp., developers of MetaTrader 4. Complete guide to troubleshoot MetaTrader 4 app on iOS and Android devices.

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If your MT4 app needs to authorize with the vendor server, make sure there are no Internet connection problems and you can access vendor’s website. Firewall or Anti-Virus software on your computer might be blocking connection. Many MT4 apps these days are using DLL libraries and usage of them is disabled by default in all MT4 client terminals. You should be careful with MT4 apps that use DLL libraries. You should only use such apps if you obtain them from a trusted software provider. Below you’ll find the checklist you should go through before you report any problem you have with MT4 apps.

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If the connection is still not restored, antivirus software conflict is apparently what prevents the terminal from working. You can find out how to whitelist the terminal in the user guide to your antivirus program. The second command will show if there’s a connection to one of the FxOpen Data Center servers. The IP address I use in the example was provided by FxOpen after I opened a live trading account with them.